We expect: a technical background (computer science, engineering school) or a commercial / logistics degree (mandatory). Advantage: knowledge in logistics and especially in rail freight transport Great interest and curiosity in all topics related to processes and digitalization You speak good to fluent English, and ideally also speak German and/or French (desirable but not mandatory). You have very good MS Office skills You can think in a networked manner, are flexible, dynamic and a team-oriented

Collaborate with cross-functional teams including operations, sales and business stakeholders to gather, analyze and document business requirements. Thoroughly analyze business processes to identify areas for improvement and recommend solutions that align with industry strategic goals and best practices. Define and document user stories, use cases and functional specifications to guide the development of digital solutions and ensure alignment with business objectives. Work closely with Ramco, application managers and users to translate business requirements into technical specifications to ensure clarity, feasibility and scalability of proposed solutions. Facilitate workshops, meetings and stakeholder engagements to solicit feedback, validate requirements and build consensus on project scope, priorities and deliverables. Conduct gap analysis to identify discrepancies between current and desired processes, systems and capabilities and develop strategies to effectively bridge the gap. Support change management activities, including user training, documentation and communication, to ensure successful adoption and implementation of digital solutions across the organization. Continuously evaluate the effectiveness and impact of implemented solutions through post-implementation reviews, user feedback and performance metrics, and recommend improvements or adjustments to achieve continuous improvement. Test and validate the functionality provided by the IT suppliers.