Defect Management (m/f/d) Your main responsibilities: Manage operational damage handling for Central Europe Communicate with internal and external parties Optimize the wagon availability for the customer Monitor and manage damages for en route repairs (including material requests / orders, cause of damage and reporting of serious damages to Management team) Order and supervise en route repairs, select suitable mobile service partners Control Maintenance Delivery on spot check basis Handle incoming invoices Conduct trainings in damage handling Organize wagon shipments with Railway Undertakings in damage cases