Experience: 2+ years in a receptionist, front office, or guest-facing role Language Skills: Fluent German and English Customer Service Mindset: Warm, approachable, and committed to creating a positive experience for guests and employees Problem-Solving & Resilience: Calm and structured approach under pressure, with ability to manage competing priorities Proficient in PC use; able to stand, bend, and lift up to 15 k We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don''t meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

As Receptionist (m/f/d), you will be the first point of contact for our company, ensuring an exceptional experience for all visitors and employees. Based in our Munich Headquarters Office, you will manage front-desk operations, provide administrative support, and collaborate closely with the Facilities Management (FM) team. Your role combines operational excellence with a hospitality mindset, creating a welcoming and professional environment. This role is offered as a 1-year fixed-term contract (parental leave replacement), with the possibility of extension. About the Role Deliver a warm, professional welcome to guests, visitors, and employees, ensuring a positive first impression. Manage front desk operations, including visitor access, reception activities, and smooth handovers between shifts. Handle incoming calls and inquiries, redirect requests, and provide assistance in person, by phone, and electronically. Process and distribute incoming/outgoing mail and packages, acting as the primary contact for mail-related inquiries. Issue and track key cards for visitors and employees and manage access systems securely. Respond promptly to emergencies (ambulance, fire alarms, police inspections) and follow established procedures. Support FM team with office supplies, events, and coordination of contractors and tenants.