Experience in inside sales, customer service, or order management Enjoy direct customer contact by phone and email Good internal teaming and enjoyment of close collaboration with the account team Structured, meticulous, and solution-oriented approach Secure handling of MS Office; ERP experience a plus Very good German language skills, English skills are an advantage

Support of national and international clients in daily business Close collaboration with the account team Preparation and follow-up of customer service requests Creation, maintenance, and tracking of offers Order processing through to invoicing Active outbound communication with existing customers Customer and order data maintenance in the ERP system Coordination with production, purchasing, production planning, and logistics